Privacy Policy
Privacy Policy
At LampHandmade, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://lamphandmade.com, and when you purchase our products.
By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: name, email address, phone number, shipping address, billing address, and payment details when you place an order or sign up for our newsletter.
-
Technical Data: IP address, browser type, device information, and how you interact with our site (cookies, log files).
-
Voluntary Information: messages you send us via contact forms or customer support.
2. How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Provide customer support
-
Send promotional emails (if you opt in)
-
Improve website performance and customer experience
-
Detect and prevent fraud or unauthorized activities
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share data with trusted service providers (e.g., payment gateways, shipping companies) strictly to fulfill your order or operate our website.
We may also disclose personal information if required by law.
4. Cookies and Tracking
Our site uses cookies and similar technologies to:
-
Remember your preferences
-
Track website usage
-
Provide personalized content
You can manage cookie preferences through your browser settings.
5. Third-Party Services
We may use third-party services such as:
-
Shopify (our platform provider)
-
Google Analytics (website traffic analysis)
-
Facebook Pixel (advertising performance)
These services may collect information according to their own privacy policies.
6. Data Security
We take appropriate security measures (encryption, firewalls, etc.) to protect your information. However, no method of online transmission or storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
-
Access or correct your personal information
-
Request data deletion
-
Withdraw consent for marketing communications
To make such requests, please contact us at: support@lamphandmade.com
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
Last updated: July 2025
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
-
Email: support@lamphandmade.com